Terms of sale

These terms apply to every purchase from Eutology Books at shop.eutology.com. The seller is Eutology Ltd (“we”, “us”); see the legal notice for our full details. Please read them before you order: by placing an order you accept them.

1. What we sell

We sell ebooks: digital content supplied as a downloadable file (PDF or EPUB). Nothing is shipped. Each product page shows the title, author, format, language, length and price before you buy.

2. Prices and payment

• Prices are shown in EUR and include any VAT that applies to your purchase.
• The price you pay is the one shown on the checkout page when you place the order. If we made an obvious pricing error, we will tell you and you may cancel for a full refund.
• Payment is due in full when you order. Your books become available to download as soon as the payment is confirmed.

3. How the contract is formed

You add books to your cart, give your name, email address and country, accept these terms and place the order. The contract between you and us is formed when we confirm your order on screen, on your order page. Keep the link to that page: it is your receipt and the place you download your books from.

4. Delivery

Delivery is immediate and electronic. Once the order is paid, each book can be downloaded from your order page up to 5 times. If you lose your files or reach the limit, write to us and we will help.

5. Your licence

Each ebook is licensed to you for your own personal, non-commercial use. You may read it on any of your devices and keep a copy for as long as you like. You may not resell, share, publish, or remove any copyright notice from it. Our ebooks are sold without DRM, which relies on your good faith; please respect the authors who wrote them.

6. Right of withdrawal

Consumers normally have 14 days to withdraw from a distance contract. For digital content that is not on a physical medium, that right ends once delivery has begun with your express consent and your acknowledgement that you thereby lose it. At checkout we ask for that consent and acknowledgement before you can order, and your download is made available immediately afterwards. The details, and the cases in which we refund anyway, are in our refund policy.

7. Faulty files

If a file is damaged, incomplete, does not open, or is not the book described, tell us. We will replace it and, if we cannot, refund you in full. This does not affect your statutory rights as a consumer.

8. Liability

We are responsible for losses you suffer that are a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, for business losses, or for the content and opinions of the books, which are the authors’ own. Nothing in these terms limits liability that cannot be limited by law.

9. Personal data

We use the details you give us only to process and deliver your order and to meet our legal obligations. See our privacy policy.

10. Complaints and disputes

If something goes wrong, write to [email protected] first; almost everything can be settled directly. These terms are governed by the law of England and Wales, and its courts have jurisdiction. If you are a consumer, you keep the protection of the mandatory rules of the country where you live, and you may bring proceedings there.

11. Changes

We may update these terms. The version that applies to your order is the one published when you placed it.